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Organizational Behavior
1. What
performance problems is the captain trying to correct?
2. Use
the MARS model of individual behavior and performance to diagnose the possible
causes of the unacceptable behavior.
3. Has
the captain considered all possible solutions to the problem? If not, what else
might be done?
1. Identify
the stressors in John Breckenridge’s life. Which ones could he have prevented?
2. What
were the results of the stress? Would you consider these to be typical to
stress situations and lifestyle choices John made, or was John Breckenridge
unlucky?
3. Assume
you are a career coach retained by John Breckenridge to guide him through his
next decisions. How would you recommend that John modify his lifestyle and
behavior to reduce stress? Should he
change jobs? Do you believe he is capable of reducing his stress alone? If not,
where should he seek help?
1. What
type of team was formed here? Was it necessary, in your opinion?
2. Use
the team effectiveness model in Chapter 9 and related information in this
chapter to identify the strengths and weaknesses of this team’s environment,
design, and processes.
3. Assuming
that these four people must continue to work as a team, recommend ways to
improve the team’s effectiveness.
1. Identify
the different conflict episodes that exist in this case. Who was in conflict
with whom?
2. What
are the sources of conflict for these conflict incidents?
3. What
conflict management style(s) did Lapierre, the international team, and Gushin
use to resolve these conflicts? What style(s) would have worked best in the
situation?
1. Contrast
Hillton’s earlier corporate culture with the emerging set of cultural values.
2. Considering
the difficulty in changing organizational culture, why did Hillton’s management
seem to be successful at this transformation?
3. Identify
two other strategies that the city might consider to reinforce the new set of
corporate values.
Organizational
Behavior
1. What factors do you think
attributed to Suraj bhai’s success? Was he merely ``in the right place at the
right time’’, or are there characteristics about him that contribute to his
success?
2. How do you believe Suraj
bhai would score on the Big Five dimensions of personality (extroversion,
agreeableness, conscientiousness, emotional stability, openness to experience)?
Which ones would he score high on? Which ones might he score low on?
3. Do you believe that Suraj
bhai is high or low on core self-evaluations? On what information did you base
your decision?
4. What information about Suraj
bhai suggests that he has a proactive personality?
1) Of the three types of organizational justice, which one does
workplace bullying most closely resemble?
2) What aspects of motivation might workplace bullying reduce?
For example, are there likely to be effects on an employee’s self-efficacy? If
so, what might those effects be?
3) If you were a victim of workplace bullying, what steps would
you take to try to reduce its occurrence? What strategies would be most
effective? What strategies might be ineffective? What would you do if one of your
colleagues was a victim of an abusive supervisor?
4) What factors do you believe contribute to workplace bullying?
Are bullies a product of the situation, or are they flawed personalities? What
situations and what personality factors might contribute to the presence of
bullies?
1) If praising employees for doing a good job seems to be a
fairly easy and obvious motivational tools, why do you think companies and
managers don’t often do it?
2) As a manager, what steps would you take to motivate your
employees after observing them perform well?
3) Are there any downsides to giving employees too much verbal
praise? What might these downsides be and how could you alleviate them as a
manager?
4) As a manager, how would you ensure that recognition given to
employees is distributed fairly and justly?
1. How would you rate President George W. Bush on the four
characteristics outlined at the beginning of the case? How would you contrast
his reaction to Hurricane Katrina with his reaction to the terrorist attacks of
September 11, 2001? What do you think his handling of these two events says
about his leadership?
2. Do you think leaders in other contexts (business’, sports,
religious) exhibit the same qualities of great or near-great U.S. presidents?
3. Do you think being in the right place at the right time
could influence presidential greatness?
1. Do you think individuals can learn empathy from something
like a 1-month CIP experience? Explain why or why not.
2. How could UPS’s CIP help the organization better manage
work-life conflicts?
3. How could UPS’s CIP help the organization improve its
response to diversity?
4. What negatives, if any, can you envision resulting from CIP?
5. UPS has 2,400 managers. CIP includes only 50 each year. How
can the program make a difference if it includes only 2 percent of all
managers? Does this suggest that the program is more public relations than
management training?
6. How can UPS justify the cost of a program like CIP if
competitors like FedEx, DHL, and the U.S. Postal Service don’t offer such
programs? Does the program increase costs or reduce UPS profits?
WE PROVIDE CASE STUDY ANSWERS, ASSIGNMENT SOLUTIONS, PROJECT REPORTS AND THESIS
ARAVIND - 09901366442 –
09902787224
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