WE PROVIDE CASE STUDY ANSWERS, ASSIGNMENT SOLUTIONS, PROJECT REPORTS AND THESIS
BUSINESS
COMMUNICATION
1.
Identify the three sources of Mr. Basu’s
information.
2.
Discuss the main filter involved in this case.
3.
What should Mr. Basu have done to avoid the
misunderstanding.
4.
Who is to blame for this communication gap? And
Why?
1.
What is Fuzz?
2.
Rewrite the given case study in a succinct
manner.
3.
Do you believe that some people are born
writers? Justify.
1.
Assume you are working as an operator at a call
centre in India and are receiving irate calls from Americans and Lodoners. How
would you handle such calls? Conceive a short conversation between you and your
client, and put it on paper.
2.
“Keep your cool.” What does this mean in term of
conversation control?
3.
Do you agree with the view that such abusive
happenings on the telephone do not have any impact on business? Justify.
1.
Analyse the reasons for Arvind Pandey’s dilemma.
2.
Does Arvind Pandey really face a dilemma ?
3.
In your view what should Arvind Pandey do ? Should he disclose it to his German Vice President ?
BUSINESS
COMMUNICATION
1.
Comment on the appropriateness of the sender’s
tone to a customer.
2.
Point out the old – fashioned phrases and
expressions
3.
Rewrite the reply
according to the principles of effective writing in business.
1. What is
non – verbal communication? Why do you
suppose that this commercial relies primarily on non-verbal communication
between a young man and a gorgeous woman?
What types of non – verbal communication are being used in this case?
2. Would
any of the non-verbal communications in this spot (ad) not work well in another
culture?
3.
What role does music play in this spot?
Who is the target market?
4. Is the
music at all distracting from the message?
5. How
else are radio stations advertised on TV?
1. Do you find Mr. Sinha’s responses to various
questions effective? Give reasons for
your view on each answer given by Mr. Sinha.
2. Rewrite the responses that you consider most
effective to the above questions in a job interview.
3. Mr. Sinha has observed the norm of respectful
behaviour and polite
conversation. But, do you think there is something gone
wrong in his case ? Account for your
general impression of Mr. Sinha’s performance at the interview.
1.
Assume you are working as an operator at a call
centre in India and are receiving irate calls from Americans and Lodoners. How
would you handle such calls? Conceive a short conversation between you and your
client, and put it on paper.
2.
“Keep your cool.” What does this mean in term of
conversation control?
3.
Do you agree with the view that such abusive
happenings on the telephone do not have any impact on business? Justify.
1.
Analyse the reasons for Arvind Pandey’s dilemma.
2.
Does Arvind Pandey really face a dilemma ?
3.
In your view what should Arvind Pandey do
? Should he disclose it to his German Vice President
?
WE PROVIDE CASE STUDY ANSWERS, ASSIGNMENT SOLUTIONS, PROJECT REPORTS AND THESIS
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